16 March 2020

As a health orientated business we are obviously taking the Coronavirus disease (COVID-19) situation very seriously. The health and safety of our patients and staff is of upmost importance and we are following Government health recommendations.


Taking into consideration the information and advice from health authorities, along with the fact that much of our work here is done in enclosed spaces and includes close contact, often touch, we have chosen to put certain measures in place to limit the risk of exposure. 


If you are booked in to an appointment or class, at either Alphington Sports Medicine Clinic or Alphington Exercise + Rehabilitation Centre, please call us on 9481 5744 if you have:

  • been overseas in last 14 days (for which there is now mandatory self-isolation), OR
  • cold/flu symptoms, OR
  • been in contact with someone with the Coronavirus.

Our receptionists will have a few more questions for you to determine if are able to come in at this time, or if you will need to postpone your visit.


While we understand that these processes and restrictions may cause an inconvenience to some, we feel it is a necessity in the current climate.  While we are trying to minimize the level of disruption to our services it is most important that we uphold a safe environment for all.


We will continue to monitor developments and adjust procedures as required.  


Please Note: We are not a general practice and are not equipped to treat or test for suspected cases of coronavirus.




Here are some helpful tips for you:

  • Wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, an alcohol-based hand sanitiser with at least 60% alcohol can be used.
  • Stay home when sick, except to get medical care (please call ahead and follow your doctors advice on procedure to get checked out).
  • Cover your coughs and sneezes.
  • Avoid touching your eyes, nose, and mouth.
  • Clean frequently touched surfaces and objects often.
  • Face masks are not recommended for people who are well. However, if you show symptoms of COVID-19 or another respiratory disease, then you should wear a mask.


To stay informed and up to date with the latest information go to the Department of Health and Human Services (DHHS) website: https://www.dhhs.vic.gov.au/coronavirus  


The DHHS has also established a hotline where any member of the public can call to seek information on COVID-19 on 1800 675 398.  


For further health information the number for Victoria's 'Nurse on Call' is: 1300 60 60 24.