How do I make an appointment?

What do I do / bring on the day?

Do I need a referral?

Can I contact the clinic by email?

What are your prices?

When and how do I pay?

Do you sell exercise and / or injury products?

Where are you located / how do I get there?

What hours are you open?

 

 


How do I make an appointment?

To book a consultation with one of our practitioners simply call the clinic on (03) 9481 5744.
Note: You will receive a reminder SMS around 24 hours prior to your appointment.
For enquiries specific to Exercise Rehabilitaiton Classes call Alphington Exercise + Rehabilitation Centre on (03) 9482 5211.
Please do not use email as we cannot adequately determine the urgency of your problem or details of your requirements.
If you are unable to attend an appointment or class, please give us at least 24 hours notice to avoid a potential cancellation fee.

Note: If it is your first visit to us, please arrive 10 minutes prior to your appointment to allow time for some paperwork.

 

What do I do / bring on the day?

We recommend you wear or bring clothing that make the assessment process easier e.g. a pair of shorts for a lower limb injury or sleeveless top for an upper limb injury. We do everything to accommodate our patients but in order to be as thorough as possible we generally require an unobstructed view of the injured area and / or adequate mobility of the part to perform an accurate assessment.
We also suggest you bring along any scans and reports, such as X-Rays, MRIs, etc. Please contact our friendly reception staff if you have any further questions. Ph: (03) 9481 5744
Note: If it is your first visit to us, please arrive 10 minutes prior to your appointment to allow time for some paperwork.

 

Do I need a referral?

A GP referral is required to make appointments with our:

  • Sport & Exercise Medicine Physicians: Dr. Andrew Garnham and Dr. David Bolzonello
  • Paediatrician: Dr. Peter Barnett
  • Orthopaedic Surgeons: Mr Simon Holland, and Mr Richard Dallalana. 

A Sports Medicine Doctor's referral is required to make an appointment with Orthopaedic Surgeon Mr Harvinder Bedi

Referrals are not required for appointments with our Sports Medicine Registrars or for any other service.

 

Can I contact the clinic by email?

If you need to make, change or cancel an appointment, or for any general enquiries, please call us on (03) 9481 5744.
Emails do not allow for staff to adequately determine the urgency of your problem or details of your requirements. For general enquiries you can email us via alphsportsmed@hotkey.net.au
Please include either your phone number or email address in order for us to reply to your enquiry.
Or you can complete our Online Enquiry Form.

 

What are your prices?

Prices for our services can vary depending on factors such the time it takes for your consultation which is determined by the type of condition and treatment required.
Variations in prices also occur for Worksafe, TAC and EPC appointments.
Medicare and / or private health insurance rebates are applicable to many services along with discounts for Pension and Healthcare card holders.

Fees are also different for Sunday appointments.

Please note: as a private practice we do not bulk bill.

Please speak to one of our receptionists if you have any questions or would like more information. Ph: (03) 9481 5744

If you are unable to attend an appointment or class, please give us at least 24 hours notice to avoid a potential cancellation fee.

 

When and how do I pay?

Consultations need to be paid for on the day, otherwise you may be charged an account keeping fee.
We accept cash, cheque, EFTPOS and credit cards (Visa and MasterCard).
We also have HICAPS facilities for you to claim your private health insurance rebate on the spot.

 

Do you sell exercise and / or injury products?

We stock a variety of therabands, tubings, bandages, tapes, braces, heel raises, wheat bags and pilates equipment (including massage balls, foam rollers and fitballs) that you can purchase. We can also order most items in for you.
Speak to our friendly reception staff about these when you come.

 

Where are you located?

Alphington Sports Medicine Clinic is located at 339 Heidelberg Road, Northcote, opposite Fairfield Park.

There is free onsite parking available both at the front and back (via Westgarth Street) of the building.


Alphington Exercise + Rehabilitation Centre is located 110m diagonally across the road at 376 Heidelberg Road, Fairfield.

There is also free onsite parking available at this building.

 

Bus no. 546 from Heidelberg to Melbourne University stops in front of the Clinic.
We are a 10 minute walk from Fairfield Train Station.

By bike you can easily acces both our building from the Main Yarra Trail by exiting at Faifield Park. There are bike racks out the front of both buildings.

 

What hours are you open?

Our hours are:

Monday - Friday 8.00am to 8.00pm

Saturdays 8:30am- 12:00pm

*Sundays 9:30am-11:30pm (closed December & January)

We are closed on Public Holildays

Please note that our practitioners consult at varying times so are not always available during these hours.

*Due to circumstances beyond our control we've TEMPORARILY SUSPENDED OUR SUNDAY SERVICES. We're working to rectify the situation and will return to 7 days a week as soon as possible. We apologise for any inconvenience this may cause.